The Ripple Effect

National Annual Impact Report
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Our Mission

At Genesys Works, our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

Our proven model not only changes the future trajectory of students’ lives, but also has a ripple effect in their families, communities, companies, and society at large.

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Chief Executive Officer

Jeffrey Artis

Dear Genesys Works Supporters,

2020 was a year that saw unprecedented change. However, despite the unforeseen challenges and circumstances we faced, several things have remained the same:  

  • The commitment of our corporate partners
  • The dedication of our staff
  • The leadership, determination and resilience of our young professionals

In the face of the pandemic, Genesys Works continued to create pathways that made it possible for students from underserved communities to start on their journey to sustainable economic mobility.  We successfully pivoted our programming model to offer virtual training, mentorship, and internships.  As digital natives, our students seamlessly adapted, providing fresh perspectives, innovative solutions, and value to our corporate partners—further proof of the value and competitive advantage our young professionals can bring to businesses.

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The Ripple Effect
in action

The Ripple Effect
in action

Benicio Johnson 

Benicio first stepped foot into Salesforce Tower as a junior during a class trip in 2019, and he was hooked from the moment he arrived. While his high school experience to this point had been challenging, he felt that this day at Salesforce could provide him a new beginning. As he toured the building with fellow students, his tour guide introduced them to a high school intern, Lizette. Benicio remembers, “I immediately asked her ‘How did you get this job?’” Lizette’s response: “Genesys Works.”  

Unwilling to let this opportunity pass him by, Benicio applied and successfully navigated the Genesys Works entrance process, a virtual summer skills training, and the Golden Gate University Data Analytics course. When Benicio found out that his Genesys Works internship would be at Salesforce, he was ecstatic. Benicio hopes to continue his education at UC Berkeley in robotics after graduating, and he credits his internship with putting him on the path to success.

“For some, it was just another field trip to get out of class. For me, it was one step closer to my dreams.” 

Benicio’s mother, Raquel, has seen the positive impact that Genesys Works had on her son after his high school transfer.  “I watched my son go through school with good grades but very uninspired. Time just kept going, and he was not excited about anything until he took the trip to Salesforce and learned about Genesys Works. I could see the excitement in his eyes and hear it in his voice. He worked to get in, and he was focused during the program. I was elated to hear him talk about what he was doing, and his dad and I were so proud when he got an internship at Salesforce.”

She continued, “Just today, he told me that he and his supervisor had a conversation about his schoolwork and stress; it’s a relief to hear that other people besides his parents are advising and supporting him. It truly takes a village to support a child and Genesys Works is a very important member of our village.”

Connie Wang

In 2020, Genesys Works Bay Area launched the organization’s first collegiate partnership with Golden Gate University. Through this initiative, young professionals in our signature Summer Skills Training would undertake a college-level data analytics course, receiving college credit and a micro certification along the way. Golden Gate University proved to be a perfect partner for COVID times, pivoting the course to virtual without a hitch. The class itself was no small undertaking, but an incredible 61 students completed the curriculum – and one of them was Connie Wang. 

Connie is now blazing a trail on the Client Engineering team at Snowflake, the Data Cloud company. Snowflake is a returning Genesys Works partner who provided three remote internships this year. Her technical lead, Tom Larkin, is no stranger to mentoring interns but told us that Connie is a stand-out young professional. “She’s just such a fast learner. When Connie initially started her internship, she was working exclusively on IT mediation tickets, and she completed over 200 tickets in about 45 days.” Connie continues to jump at any learning opportunity provided to her, which makes Snowflake a great environment for her to work in. Tom told us, “At Snowflake, we encourage a culture of training and education, so I’m now teaching her to write code in two languages. We put a piece of her code into production recently! She has set a really high bar for future interns.”  

Companies like Snowflake are critical to making experiences like Connie’s possible. We are so proud to partner with this team and are grateful to all of our corporate partners – like Snowflake – who joined us to continue providing opportunities for Bay Area students during this unprecedented year.  

May Li

While Genesys Works prides itself on preparing young professionals for technical roles, our corporate partners span a multitude of sectors across the Bay Area – including the public sector. One of our longest-running partnerships is with San Francisco Municipal Transit Authority (SFMTA), which has hosted 73 interns since our programmatic launch in 2013. While 2020 presented unprecedented challenges for SFMTA, it responded by unveiling new initiatives – such as Slow Streets – and maintaining traditions – including the Muni Art Project – that helped everyone navigate a new world. 

Like SFMTA, Genesys Works Young Professional May Li is committed to overcoming any obstacle. She worked tenaciously to learn English while in elementary school, and she has supported her family financially since she was 14. In her current role as a Leave of Absence Management Intern in the HR Department, May is learning under the guidance of Bonnie Chung – Genesys Works’ 2020 Distinguished Supervisor of the Year. In this role, May is managing leaves from beginning to end, which, she reminds us, “includes but is not limited to the initial intake, the processing of a leave in HR systems, and an employee’s physical return back to work.” 

Bonnie notes, “Genesys Works is one of the best student to work prep programs I’ve seen in the Bay Area. For a student to come into our fast-paced, complex environment and just flourish (due to the collaborative type of training) has been astounding. I wish I was so lucky to have had this program when I was in high school.” May has also taken on new roles during this unprecedented year – like applying to college, with the hopes of studying business – and continued old ones – financially supporting her family. 

Manuel Preciado & Lorena Reynoso

In the spring of 2020, Lorena Reynoso found herself at a crossroads. Lorena was passionate about STEM and had spent countless hours during and after school pursuing every opportunity she could to learn about app creation, coding, and computer engineering. However, as COVID-19 forced the Bay Area into lockdown, she wasn’t sure when her next option for technological learning would come. What would be available to her during her senior year of high school?

Luckily for Lorena, her cousin Manuel Preciado had the answer for her: Genesys Works. Manuel, then a high school senior, was thriving in his Genesys Works internship. Okta, a keystone partner of Genesys Works, had transitioned all of their interns to working remotely during the pandemic, and young professionals like Manuel were reaping the benefit by continuing to learn and earn a paycheck – even as the rest of the world ground to a halt. Manuel told Lorena that Genesys Works would give her the opportunity to put her passions to work, and he encouraged her to apply for the next cohort. Lorena applied, was accepted, and is now succeeding in Genesys Works’ eighth cohort. Partners like Okta – who tripled their number of Genesys Works interns in 2020 – make these opportunities possible for young professionals like Lorena and Manuel.

Manuel & Lorena’s parents didn’t have the chance to pursue higher education – but they knew they wanted their children to do so. Building on his successes on the Okta Marketing Team, Manuel is now studying Communication at Merritt College. Lorena hopes to become a computer engineer – but no matter where she lands, she is determined to inspire her younger siblings and other Latinx students to know that college and STEM careers are for them. We have no doubt that she will do that, and so much more!

Who We Serve
Qualify for Free
or Reduced Lunch
College Students
Students of

our iMPACT

2020 Results

Unique students served in 2020
Enrolled in college
(class of 2019)**
Hours of professional training in 2020
Earned by young professionals in 2020
High School students in internships
Corporate Partners in 2020

National Impact

Earn more than both parents combined
Earn more than at least one parent
Median income
Rate of degree attainment vs. peer group
** due to a shift in our policies around Academic Release forms, there were challenges in pulling the data for the class of 2020, therefore we are reporting 2019 data

Our Communities

Twin Cities

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New York

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National Capital Region

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Bay Area

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The collaboration between Genesys Works and our corporate partners is at the heart of our success. We want to thank the following companies for providing life-changing work opportunities to our young professionals.

View Our Partners

Thank you supporters

$1,000,000 +
Ballmer Group
$500,000 +
A. James & Alice B. Clark Foundation Inc
$200,000 +
Comcast NBC Universal Foundation
Dell Technologies
The George Foundation
The Jenesis Group
Salesforce Foundation
$100,000 +
Bank of America Charitable Foundation
Best Buy Foundation
Crankstart Foundation
Greater Houston Community Foundation
Pinkerton Foundation
Trellis Foundation
$50,000 +
Allianz Life Foundation
Atlassian Foundation
The Brown Foundation
Capital One
Charles Hayden Foundation
Chicago Blackhawks
Dan L Duncan Foundation
Edwin Gould Foundation
The Houck Family Foundation
Ira W. DeCamp Foundation
The John R. Eckel, Jr. Foundation
Kirkland & Ellis
Michael & Susan Dell Foundation
Minnesota Department of Labor and Industry
Mizuho USA Foundation
Otto Bremer Trust
The Powell Foundation
Solon E. Summerfield Foundation
Upwork Foundation
WEM Foundation
$25,000 +
AIG Life and Retirement
Benge-Hury Foundation
The Carlson Family Foundation
CFP Foundation
CME Group Foundation
Costco Wholesale
Douglas Foshee
Ecolab Foundation
Halliburton Energy Services, Inc.
Insperity, Inc.
M D Anderson Foundation
McNeely Foundation
Ray and Elaine Messer
Minnesota Department of Employment and Economic Development
Dan and Mary Jo Nottke
Polk Bros Foundation
Quest Foundation
Ramsey County
Dawn and Richard Rawson
The Richard E. & Nancy P. Marriott Foundation
Sundance Family Foundation
Target Corporation
University of Chicago
Wayne Duddlesten Foundation
$10,000 +
*8230/NVC Limited Partnership
Abbey Family Foundation
Albert & Ethel Herzstein Charitable Foundation
Andersen Corporate Foundation
Doris and Larry Ashkin
Assurant Solutions
Bank of the West
Adam Barth and Elisabeth Harper
The Bengier Foundation
Best Buy Corporate
BrightView Landscapes
Carolyn J. Burke
Burwood Group
Business IT Source (BITS)
Tom and Kristi Butterfield
C.H. Robinson Foundation
Camelot Illinois
David and Linda Castaneda
Chicago White Sox
CLA Foundation
Christopher A. Crampton
Dell EMC
Deluxe Corporation
Dome Construction
Donaldson Foundation
Barbara Duganier
Carter and Susan Emerson
EPAM Systems, Inc.
Evolving Solutions
Finnegan Family Foundation
Robert, Elise, and Lily Flexon
Charlie Gailliot
Garrett Family Foundation
George and Mary Josephine Hamman Foundation
Goldman Sachs
Gunderson Dettmer Stough Villeneuve Franklin & Hachigian, LLP
Hardenbergh Foundation
HEB Tournament of Champions Charitable Trust
John P. McGovern Foundation
Adrian M Jones
Steven and Melissa Kean
Margaret E. Krendl
Scott Kupor
Scott Lebovitz
Mardag Foundation
Mike and Anna McDonnell
Medica Foundation
Microsoft Corporation
The Minneapolis Foundation - Protolabs
Minnesota Twins Community Fund
Morning Foundation
Mortenson Company
MUFG Union Bank
Elisabeth Nash
Jyothsna Natauri
Nicholas B. Ottaway Foundation
Tom Nolan
Northern Trust
Peoples Gas
Phillips Family Foundation
PJT Partners
Prime TSR
Richard M. Schulze Family Foundation
Marc Shapiro
SIM Houston
Jim Steinback
Subaru of America Foundation
TCF Bank
ThreeBridge Solutions
U.S. Bank
Verizon Foundation
Vivian L. Smith Foundation
Youths' Friends Association
$5,000 +
Affinity Plus Foundation
Albright Foundation
Amazon Web Services
Ameriprise Foundation
Steve Arizpe
Ascent Solutions
Crystal Ashby
Boston Scientific Corporation
Buckeye Partners, L.P.
Cory Cancila
Jesse Carrillo and Ilene Goldfine
Alan Carnrite
CenterPoint Energy
Cheniere Energy Inc.
Chevron Phillips Chemical
Chicago Trading Company
CME Group
Community Health Choice Inc.
Mr. and Mrs. Les Csorba
Marian Davenport
Myra and DiCarlos Davis
Deluxe Corporation Foundation
Samir Desai
Ebay Inc
Enbridge Foundation
Ernst & Young
Essential Utilities, Inc.
Fifth Third Bank
FTI Consulting, Inc.
Kelly Geary
General Mills
GenOn Holdings, Inc.
Mary Beth Gracy and Jason Martinez
Granite Telecommunications
Harry S. and Isabel C. Cameron Foundation
Jim Hart
Adam Hecktman
Tom Hulsebosch
Catherine and Brian James
Gene and Lyna Janiszewski
JP Morgan Chase Foundation
Stacy and Dave Kanter
Kapor Center for Social Impact
KPMG LLP Houston
Land O'Lakes Inc.
Lantern Partners
Lever Fund
Marco Technologies LLC
Marek Family Foundation
Mimi & Todd Marix in honor of Michael S. Marix
Matthews Memorialization
Meriplex Communications Ltd
Steve Milter
Morgan Stanley
Nordson Corporation Foundation
PaR Systems, Inc.
Manish Patel
Harry and Jane Pefanis
George and Jan Pilko
Michael and Lynn Preston
PurePoint Financial
Ropes & Gray LLP
Scott and Stephanie Silvas
Simpplr, Inc.
Sofbang LLC
Stand Together
Sterling Construction Company Inc.
Elizabeth and Mark Sweigart
Joy Taylor
TechSource Inc
The Toro Company
US Bank
Richard Walker
Wallin Education Partners
Walter P Moore
Wells Fargo
West Monroe Partners
Martha and David Williams
$1,000 +
Adroit Partners, LLC
AIT Worldwide Logistics
Mark and Christine Alper
Rafael and Stephanie Alvarez
Artic Wolf Networks
R S Barnwell III
David Barringer
Barrington Motor Sales RV
Elaine Beeman
Paola Berisso
BKD CPAs and Advisors
William Blair
Bloomberg Philanthropies
BofA Securities, Inc.
William Bunzli
William & Minda Caesar on behalf of William Ryan Caesar
Michael Casey
David Castelblanco
Paul Chapman
Eli and Marissa Cipriano
Coblentz Patch Duffy & Bass LLP
Haley Coller
Joel and Lorie Crandall
Culture Innovations
Josh Davidson
Michael DeMarco
Michelle Demars
Scott & Amory Donohue
David Drummond
Ecolab Foundation
Craig Epstein
Extrahop Networks Inc
Mitch Fane
Erin Baudo Felter
Laura Giangiuli
Geoffrey Glasrud
Joe Gothard
Jim Graham
Green Courte Partners LLC
Alexander Hahn
Houston Methodist
Shachella D James
Tracy and Kenneth Janda
Bill & Casey Johnson
Mike and Libby Jones
Myrtle Jones
Kin + Carta
Kathy and Todd King
Evan and Elizabeth Kirchen
Thomas Knight
Paul Krueger
Jerry and Laura Lasco
Lazard Ltd.
Ryan Libel
Magnolia Oil & Gas
Timothy Martin
Bo McBee
Mary McGinnis
Kelly McShane
Midcoast Energy
Amity Millhiser
Sally and Jay Mincks
John Del and Wendy Mixon
Mongo DB
James Monner
Omar Morales
Mortenson Family Foundation
Sharon Murphy
Jonathan Nash
Matthew Neale
Kim and Peter Nicholas
Sarah and Mike Nieters
Northwestern Mutual - Brian Kelly
Oakland A's
Lisa Olmstead
Roger Paraison
Pauline Altman-Goldstein Foundation
Brenda and Larry Petru
Scott Pharr
Dave Pickens
Steven Pisman
Pure Storage
Kimberly Rawson
RBC Wealth Management
Mark Romano
Eden Rooney
Rubrik, Inc.
Thomas L. Ryan
Susanna Sabbagh
Segal Consulting
Nicole and Kenneth Shogren
Clark and Barbara Smith
Kathryn Smith
Stephen R. Spengler
Matthew Steinmetz
Nancy Stern
John Stinebaugh
Russell Stinehour
Mark Swartz and Jennifer Guilfoyle
Katherine Taylor and Vincent Heesakkers
Nicole Terrizzi
Tim and Jenny Thull
United Health Group
Rick Walstrom
Hilary Ware
Herbert and Freeda Warren
Wells Foundation
Wepay Inc
Trey Wilkinson
$500 +
Anil Arcalgud
Rhonda Arnold
Avanade Inc.
Elizabeth Batcha
Michael Bealmear
Pam and Bill Boyar
Calibre Systems, Inc.
Francois Charette
Thomas Ciccolella
Jim Cline*
Kimberly Corbitt
Dell Technologies
Emergent Software
Bo Gebbie
Randy Hardock
Greg Harper & Lisa Foronda Harper
Jillian Hiscock
Hoff Family Foundation; Mr. George Hoff, Mrs. Susan Hoff
Todd Hollowell
Cara and Scott Hull
Tamara and Will Johnson
Michael Jones
Darrell Kesti
Kate and Chris Kiriakou
Carol Kratzer and Mandy French
Douglas Lawing
Charles Listen
Meghan Litten
Catherine Madden
Karen and Mike Marben
Jeffrey Markee
Marvin Consulting Group
Colette Meller
Declan Morris
Joe Osborne
Douglas Overman
Palo Alto Networks
Pinnacle Pain
Dr. Manish Pandya
Karin Petty
Phuong Phan
Joe Quoyeser
Amar Rajpurkar
Anne Reich
Sahaar Rezaie
Peggy and Mark Rhoads
Nick Rini
Aileen Sanchez
Jennifer Selig
Steven Sidney
Kevin Skillern
Joe Small and Angela Hernandez
The Steelberg Family Foundation
Nicholas Stone
May and Edward Swan
Ronald Taylor
Dharti Tripathi
Kristen Virgilio
J. Del and Teri Walker
Mike Walstrom and Kerrie Blevins
Todd Zuspan
* Denotes Gift In-kind

2020 National Financial Report